FAQ
Frequently asked questions about our ticketing system, event posting, and more.
Welcome to the Tickets Kenya FAQ
Need more help? Contact Support
- Register an account to access your dashboard.
- Click "Events" Tab on Dashboard Side bar
- Click "Add New Event"
- Fill in event details: name, date, location, ticket types, and pricing.
- You can add Tickets for the event by clicking Add Tickets button
Not at all! Tickets Kenya is designed to be user-friendly, even for first-time organizers. No
coding or design experience is required.
Attendees:
- Visit your event page
- Select ticket type and quantity
- Pay via mobile money or Visa
- Receive confirmation and ticket via Whatsapp and email
All payments are securely processed through Paystack. Options: Mobile Money, Debit/Credit Card,
and Bank Transfer.
- Tickets come with a QR code.
- At entry, QR codes are scanned by staff for real-time check-in.
Organizers can:
- Set up raffles during event creation.
- Sell raffle tickets online.
- Select winners digitally.
Add sponsor slots, benefits, and pricing during event setup.
Yes! Real-time reports available for ticket sales, attendees, check-ins, and raffles via your
dashboard.
Reach us via:
- Call: +254708178500
- Email: contact@dimetechgroup.com
- WhatsApp: +254708178500
Yes! You can track and manage events through your mobile browser.
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